Information Security Policy
ISO 27001-aligned controls covering access management, encryption, change management, incident response, and vendor risk.
Legal · Policies
Operational policies.
Most security and governance documents are provided under mutual NDA during evaluation, and made an exhibit to the MSA at contract. Email trust@deliverance.ai to request the current pack.
Cybersecurity Policy
How we protect the confidentiality, integrity, and availability of information across our business and platform.
Ethics and Anti-Bribery Policy
Our commitment to conducting business ethically and our zero-tolerance approach to bribery and corruption.
Modern Slavery and Human Trafficking Policy
Zero-tolerance commitment under the Modern Slavery Act 2015, in our business and our supply chain.
Business Continuity and Disaster Recovery Policy
How we maintain critical services and recover from disruptive incidents, with backup, redundancy, and tested recovery.
Corporate and Social Responsibility Policy
Our responsibilities to our people, customers, the environment, and the wider community.
Available under MNDA
Data Processing Addendum (DPA)
UK GDPR + EU GDPR-compliant processor terms. Sub-processor list, transfer mechanisms (SCCs / UK IDTA), and audit rights.
AI Governance Policy
EU AI Act Article 9-15 controls implemented as policy-as-code. Model card discipline, change governance, post-deployment monitoring.
Incident Response Policy
72-hour breach notification for personal data (UK/EU GDPR). Customer notification SLA, root-cause discipline, blameless postmortems.
Cookie Policy
We use one first-party session cookie for the consent banner. No third-party advertising pixels. No cross-site tracking.